Question 1 of 3 · Mobile devices and computer hardware
Answer and explanation
Best answer: Use a supported dock or power arrangement with sufficient delivered wattage
The measured power shortfall explains discharge under load even though data and video work. Use a supported arrangement that meets the laptop power requirement.
Why the other choices fit less well
Battery replacement is premature when the measured charging input is insufficient. Stable video does not indicate a graphics-driver fault; reducing refresh rate without checking the required and delivered wattage does not establish a supported charging arrangement.
USB-IF: power delivery